The business of public sector innovation.
Public sector innovation depends on advances in technology to meet expanding government service commitments.
Quality suffers when the focus is on passing gates and checking off boxes purely for the sake of process.
Fiscal restraint, coupled with social expectations for better service, challenges how the public sector modernizes.
Making the best, defensible decisions in the public sector can be a source of anxiety. The problem might not be the lack of data but too much.
New ways of looking at old problems